Sharechat New Work From Home Recruitment 2026 | Jobs For 12th Pass At Home | Jobs For Housewives

Sharechat New Work From Home Recruitment 2026 | Jobs For 12th Pass At Home | Jobs For Housewives Job description […]

Sharechat New Work From Home Recruitment 2026 | Jobs For 12th Pass At Home | Jobs For Housewives

Job description

Who are we, and what do we do?

  1. ShareChat (Mohalla Tech Pvt Ltd) is Indias largest homegrown social media company and the only local player to achieve profitability in the industry, with 200+ million Monthly Monetizable Users across all its platforms.
  2. Founded in 2015, ShareChat has social media brands such as the ShareChat App and Moj App and micro drama app QuickTV under its portfolio. QuickTV, the newest addition to ShareChat’s family of apps, crossed the 10 million downloads mark within 3 months of launch and currently has 60Mn MAUs across the network viewing the vertical episodic content.
  3. Today, the ShareChat network maintains a whopping 1,000 Cr ARR and is Indias leading social media platform servicing users across the country in 15 regional languages. This growth has led to a 28% YoY revenue growth in the July-Sept (2025-26) quarter and increased it by more than 60% in the Oct-Dec quarter.

What You’ll Do?

  1. Own and resolve user grievances via the Intercom tool, ensuring SLA adherence and TAT compliance
  2. Actively monitor and respond to priority alerts and checks, resolving them within defined TAT as per SOPs
  3. Demonstrate ability to meet or exceed SLAs, TAT, CSAT, and productivity KPIs
  4. Deliver accurate, policy-aligned resolutions to maintain quality benchmarks and minimise escalations by keeping a solution-oriented approach
  5. Document all customer interactions clearly and accurately in Intercom or CRM tools
  6. Escalate critical issues appropriately while retaining ownership until final resolution

Who You Are?

  1. Excellent English communication skills (verbal, reading, and writing) with the ability to tailor responses based on grievance severity
  2. Proven experience in chat/email-based customer support with strong ticket management skills, working knowledge of Intercom or any ticketing tools and Microsoft Excel / Google Sheets
  3. Skilled at multitasking, prioritising high-severity tickets, and managing time effectively
  4. Comfortable working rotational shifts(including night shifts) with changing weekly offs based on business needs.

Where youll be?

  1. Remote

Whats In It For You?

  1. At ShareChat, our valuesOwnership, Speed, User Empathy, Integrity, and First Principlesare at the core of our ways of working. We believe in hiring top talent and grooming future leaders by providing a flexible environment to aid growth and development.
  2. Our Elite Benefits Suite:
  3. Wealth & Security: ESOPs and comprehensive insurance coverage.
  4. Lifestyle: Hybrid working culture, Gym allowance, and Zomato coupons.
  5. Family Support: Monthly childcare allowance for women employees.
  6. And Many more

Job Description

Organaization

ShareChat

Post Name

Operation Associate

Job Type

Work From Home

Job Role

Content, Editorial & Journalism - Other

Job Openings

9

Department

Content, Editorial & Journalism

Employment Type

Full Time / Permanent

Education

Any Graduate

Age Limit

+18 Years

Experience

Experienced, Freshers

Salary

15,000/- - 20,000/-

Package

1-2.25 Lacs P.A.

Location

Remote

Last Date

ASAP

Interview Modes

Online, Google Meet, On Call, Telephonic

Hiring Office

Bangalore

Shift Hours

9 Hours Shift Including 1 Hour Break

ShiftsType

Rotational Shifts, Night Shifts

Week's Off

6 Days Working 1 Day Off

Equipment

Laptop / Wifi / Light Backup

Company Address

Bangalore

Official Website

https://sharechat.com/careers

About Company

We aspire to help individuals form substantial connections and stay entertained. Build an inclusive community that encourages and empowers each individual to share their unique journey and valuable experiences with confidence. Headquartered in Bengaluru, ShareChat is spreading its team globally across India, USA and Europe. With 325+ million monthly active users, 80 million creators, and over 2.5 billion shares every month, ours is a story of disrupting the digital narrative of India. In fact, we aim to truly disrupt the state of content creation in India by building a community of over a million monetisable creators by 2025.

Apply Now

How To Crack Interview

How to Crack Interview

  • Identify the core skills the employer needs and prepare real-life examples that prove you have them.

  • Study their products, services, mission statement, and recent news to show you are genuinely interested.

  • Structure your “Tell me about yourself” by focusing on your background, your current skills, and your future career goals.

  • For behavioral questions, explain the Situation, the Task, your specific Action, and the positive Result.

  • Mention a real professional weakness, but immediately explain the steps you are taking to improve it.

  •  For WFH roles, ensure a quiet background, stable internet, and look directly into the camera to simulate eye contact.

  • Wear professional attire that fits the company culture, even if the interview is conducted via video call.

  • Pay close attention to the interviewer’s questions; wait for them to finish speaking before you begin your answer.

  • Show your enthusiasm by asking about the team’s goals, the work culture, or the next steps in the hiring process.

  • Use numbers and data (e.g., “Handled 50+ calls daily” or “Improved team efficiency by 20%”) to make your success more believable.

  • Send a professional “Thank You” email after the interview to reiterate your interest and express gratitude for their time.

  • Maintain a confident posture and a positive tone throughout the conversation, even when faced with difficult questions.

Work From Home (WFH) Equipment

  • High-Speed Broadband: A stable internet connection (minimum 30-50 Mbps) for video calls and data tasks.
  • Laptop or Desktop: A reliable system with at least an i5 processor and 8GB of RAM for smooth multitasking.
  • Noise-Canceling Headset: A dedicated headset with a built-in microphone to block background noise during meetings.
  • Power Backup (UPS/Inverter): Essential for your Wi-Fi router and laptop to ensure connectivity during power cuts.
  • Internet Backup: A secondary source like a mobile hotspot or 4G/5G dongle for emergency outages.
  • Ergonomic Office Chair: A chair with proper back (lumbar) support to prevent pain during long working hours.
  • Dedicated Work Desk: A clean, flat surface specifically for work to maintain a professional environment.
  • HD Webcam: A 720p or 1080p camera for clear visibility during virtual interviews and team meetings.
  • Laptop Stand: To keep the screen at eye level and maintain a healthy sitting posture.
  • External Mouse and Keyboard: For faster navigation and to reduce strain on your wrists.
  • Laptop Cooling Pad: To prevent your device from overheating during continuous usage.
  • Surge Protector/Extension Board: To safely plug in multiple devices and protect them from voltage spikes.
  • Proper Lighting: A desk lamp or ring light to ensure you are clearly visible on camera.
  • Blue Light Glasses: To protect your eyes from digital strain caused by long hours of screen time.

How to Apply ? For This Role Step by Step Guide

🧑‍💻 1. Create Your Naukri Profile (Register)

  1. Go to https://www.naukri.com on your web browser or open the Naukri mobile app.
  2. Click Register / Sign Up.
  3. Choose whether you’re a Fresher or an Experienced candidate.
  4. Enter your email, mobile number, and other required details; set your password.
  5. Confirm your email/mobile via OTP if prompted. 👉 This creates your Naukri account.

📝 2. Complete Your Profile

  1. A complete profile increases chances of being contacted by recruiters:
  2. Upload your resume (PDF or Word).
  3. Add education, work experience, skills, preferred job locations, and salary expectation.
  4. Write a clear headline and career summary.
    ➡ Recruiters use this profile to shortlist candidates.

🔍 3. Search for Jobs

  1. On the homepage, find the Search bar.
  2. Type relevant keywords like job title, skills (e.g., “Software Engineer”, “Java”), or company name.
  3. Enter location where you want to work (e.g., “Lucknow, Uttar Pradesh”).
  4. Click Search.
  5. Use filters like Experience, Salary, Industry, Job Type to narrow results.
    👉 Each job listing will show a brief description in the results.

📄 4. Review Job Details Click on a job title to see:

  1. Job description
  2. Required skills
  3. Experience & salary range
  4. Company details
    Make sure your qualifications and experience fit the job.

📤 5. Apply for the Job ➤ If you see “Apply” button:

  1. Click it to submit your profile and resume directly to the recruiter.
  2. Some jobs may show a questionnaire — answer it before submitting.
  3. ➤ If you see “Apply on Company Website”:
  4. You’ll be taken to the company’s own career page to complete their application form.

📊 6. Track Your Applications After applying:

  1. Go to My Naukri → Application Status / Applied Jobs to see the status of each application.
  2. You may see statuses like Application Sent, Viewed, Shortlisted, Job Expired, etc.

⭐ Tips for Better Results

  1. ✔ Apply soon after jobs are posted (early applications get better attention).
  2. ✔ Customize your resume for each job role.
  3. ✔ Keep your profile updated regularly.
  4. ✔ Save interesting jobs and apply later if needed.
  5. ✔ Set job alerts to receive matching jobs by email.

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About Pragya

Hi, I’m Pragya, the founder of JobWithPragya. I am a career mentor and digital content creator dedicated to helping freshers and students find legitimate Work-From-Home (WFH) and private sector jobs. Every job alert on this website is manually verified for authenticity to ensure you stay safe from recruitment scams. My mission is to provide you with the right guidance and resources to kickstart your career.

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FAQ

A: We regularly update both our website (jobwithpragya.in) and YouTube channel (jobwithpragya2.0) with the latest WFH and WFO opportunities for freshers.

A: Yes, we carefully check the details before sharing any opportunity to ensure authenticity. However, we recommend candidates to do their own verification before applying.

A: No, we do not guarantee or provide direct placements. Our role is only to inform students and candidates about available job opportunities.

A: No, all job updates on our website and YouTube channel are completely free to access.

A: We provide paid PDF guides for interview preparation, which include commonly asked questions, tips, and strategies to help freshers perform better in interviews.

A: Since these are digital products, all sales are final and non-refundable.

A: Currently, our focus is on job opportunities within India. We may expand to international updates in the future.

A: You can reach out to us via email at workwiithtushar.co.in@gmail.com.

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