Job Description
Organaization
Startek
Post Name
Customer Support Associate
Job Type
Work From Home
Job Role
Customer Success Associate
Job Openings
1
Department
Customer Success Service & Operations
Employment Type
Full Time / Permanent
Education
Any Graduate
Age Limit
+18 Years
Experience
Experienced, Freshers
Salary
15,000/- - 20,000/-
Package
1.75-2 Lacs P.A.
Location
Remote
Last Date
ASAP
Interview Modes
Online, On Call, Telephonic
Hiring Office
Bhopal
Shift Hours
9 Hours Shift Including 1 Hour Break
ShiftsType
Rotational Shifts, Night Shifts
Week's Off
6 Days Working 1 Day Off
Equipment
Laptop / Wifi / Light Backup
Company Address
LOWER GROUND FLOOR, LG A5-A8, ART GUILD HOUSE, PHOENIX MARKET CITY, LBS MARG, KURLA WEST, Mumbai , MUMBAI, Maharashtra, India
Official Website
https://www.startek.com/careers/
About Company
As a global CX solutions provider with 38,000+ people in 13 countries, our teams come from many different backgrounds with rich and varied experiences. From contact center agent to corporate roles, Startek offers a wide variety of career paths.

How To Crack Interview

Identify the core skills the employer needs and prepare real-life examples that prove you have them.
Study their products, services, mission statement, and recent news to show you are genuinely interested.
Structure your “Tell me about yourself” by focusing on your background, your current skills, and your future career goals.
For behavioral questions, explain the Situation, the Task, your specific Action, and the positive Result.
Mention a real professional weakness, but immediately explain the steps you are taking to improve it.
For WFH roles, ensure a quiet background, stable internet, and look directly into the camera to simulate eye contact.
Wear professional attire that fits the company culture, even if the interview is conducted via video call.
Pay close attention to the interviewer’s questions; wait for them to finish speaking before you begin your answer.
Show your enthusiasm by asking about the team’s goals, the work culture, or the next steps in the hiring process.
Use numbers and data (e.g., “Handled 50+ calls daily” or “Improved team efficiency by 20%”) to make your success more believable.
Send a professional “Thank You” email after the interview to reiterate your interest and express gratitude for their time.
Maintain a confident posture and a positive tone throughout the conversation, even when faced with difficult questions.
Work From Home (WFH) Equipment

- High-Speed Broadband: A stable internet connection (minimum 30-50 Mbps) for video calls and data tasks.
- Laptop or Desktop: A reliable system with at least an i5 processor and 8GB of RAM for smooth multitasking.
- Noise-Canceling Headset: A dedicated headset with a built-in microphone to block background noise during meetings.
- Power Backup (UPS/Inverter): Essential for your Wi-Fi router and laptop to ensure connectivity during power cuts.
- Internet Backup: A secondary source like a mobile hotspot or 4G/5G dongle for emergency outages.
- Ergonomic Office Chair: A chair with proper back (lumbar) support to prevent pain during long working hours.
- Dedicated Work Desk: A clean, flat surface specifically for work to maintain a professional environment.
- HD Webcam: A 720p or 1080p camera for clear visibility during virtual interviews and team meetings.
- Laptop Stand: To keep the screen at eye level and maintain a healthy sitting posture.
- External Mouse and Keyboard: For faster navigation and to reduce strain on your wrists.
- Laptop Cooling Pad: To prevent your device from overheating during continuous usage.
- Surge Protector/Extension Board: To safely plug in multiple devices and protect them from voltage spikes.
- Proper Lighting: A desk lamp or ring light to ensure you are clearly visible on camera.
- Blue Light Glasses: To protect your eyes from digital strain caused by long hours of screen time.
How to Apply ? For This Role Step by Step Guide
🧑💻 1. Create Your Naukri Profile (Register)
- Go to https://www.naukri.com on your web browser or open the Naukri mobile app.
- Click Register / Sign Up.
- Choose whether you’re a Fresher or an Experienced candidate.
- Enter your email, mobile number, and other required details; set your password.
- Confirm your email/mobile via OTP if prompted. 👉 This creates your Naukri account.
📝 2. Complete Your Profile
- A complete profile increases chances of being contacted by recruiters:
- Upload your resume (PDF or Word).
- Add education, work experience, skills, preferred job locations, and salary expectation.
- Write a clear headline and career summary.
➡ Recruiters use this profile to shortlist candidates.
🔍 3. Search for Jobs
- On the homepage, find the Search bar.
- Type relevant keywords like job title, skills (e.g., “Software Engineer”, “Java”), or company name.
- Enter location where you want to work (e.g., “Lucknow, Uttar Pradesh”).
- Click Search.
- Use filters like Experience, Salary, Industry, Job Type to narrow results.
👉 Each job listing will show a brief description in the results.
📄 4. Review Job Details Click on a job title to see:
- Job description
- Required skills
- Experience & salary range
- Company details
Make sure your qualifications and experience fit the job.
📤 5. Apply for the Job ➤ If you see “Apply” button:
- Click it to submit your profile and resume directly to the recruiter.
- Some jobs may show a questionnaire — answer it before submitting.
- ➤ If you see “Apply on Company Website”:
- You’ll be taken to the company’s own career page to complete their application form.
📊 6. Track Your Applications After applying:
- Go to My Naukri → Application Status / Applied Jobs to see the status of each application.
- You may see statuses like Application Sent, Viewed, Shortlisted, Job Expired, etc.
⭐ Tips for Better Results
- ✔ Apply soon after jobs are posted (early applications get better attention).
- ✔ Customize your resume for each job role.
- ✔ Keep your profile updated regularly.
- ✔ Save interesting jobs and apply later if needed.
- ✔ Set job alerts to receive matching jobs by email.
Our Social Media Handles
About Pragya

Hi, I’m Pragya, the founder of JobWithPragya. I am a career mentor and digital content creator dedicated to helping freshers and students find legitimate Work-From-Home (WFH) and private sector jobs. Every job alert on this website is manually verified for authenticity to ensure you stay safe from recruitment scams. My mission is to provide you with the right guidance and resources to kickstart your career.
FAQ
A: We regularly update both our website (jobwithpragya.in) and YouTube channel (jobwithpragya2.0) with the latest WFH and WFO opportunities for freshers.
A: Yes, we carefully check the details before sharing any opportunity to ensure authenticity. However, we recommend candidates to do their own verification before applying.
A: No, we do not guarantee or provide direct placements. Our role is only to inform students and candidates about available job opportunities.
A: No, all job updates on our website and YouTube channel are completely free to access.
A: We provide paid PDF guides for interview preparation, which include commonly asked questions, tips, and strategies to help freshers perform better in interviews.
A: Since these are digital products, all sales are final and non-refundable.
A: Currently, our focus is on job opportunities within India. We may expand to international updates in the future.
A: You can reach out to us via email at workwiithtushar.co.in@gmail.com.

















