Job Title

Sutherland Hiring 2026 | Work From Home Jobs 2026 | Verified Remote Jobs

Sutherland Hiring 2026 | Work From Home Jobs 2026 | Verified Remote Jobs Job description Hi Connections, We are currently […]

Sutherland Hiring 2026 | Work From Home Jobs 2026 | Verified Remote Jobs

Job description

Hi Connections,

We are currently hiring for Associate Collection Specialist and Team to join our growing team at Sutherland.

EXP: 0 – 4 Yrs

Key Skills Required:

  • Need Graduates
  • Fluent Speaking in English
  • International Voice Process
  • Collection
  • Candidates Within Tamil Nadu Cochin And Bangalore Can Apply

JD

  1. Review open accounts from the daily Ageing report

  2. Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations

  3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements

  4. Monitor customer payments activity to ensure receivables are collected in a timely manner

5.Ensure timely escalation in case of non-payment or no response

  1. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner

  2. Identify issues attributing to account delinquency and discuss them with customers and escalate with client

  3. Assists with the cleanup of UC’s (unapplied credits), short paid invoices

  4. Send Dunning letter to customers to make the payment of delinquent accounts

10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis

11.Update Daily/Weekly trackers and perform self-quality check

12.Adherence to Control and Compliance

  1. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any

  2. Follow and update the Standard Operating Procedure (SOP)

  3. Active participation in Learning & Development.

  • If interested, please share your resume or reach out directly: Email: Abinaya.Manoharan@Sutherlandglobal.com Contact: 9791385843

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

 

Job Description​

Organization

Sutherland

Post Name

Associate Collection Specialist

Job Type

Work From Home

Job Role

Finance & Accounting - Other

Job Openings

10

Department

Finance & Accounting

Employment Type

Full Time / Permanent

Education

Any Graduate

Age Limit

+18 Years

Experience

Experienced, Freshers

Salary

20,000/- - 30,000/-

Package

3-3.5 Lacs P.A.

Location

Remote

Last Date

ASAP

Interview Modes

Online, Google Meet, On Call

Hiring Office

Chennai

Shift Hours

9 Hours Shift Including 1 Hour Break

Shifts Type

Rotational Shifts

Week's Off

5 Days Working 2 Days Off

Equipment

Laptop / Wifi / Light Backup

Company Address

Pittsford, United States (USA)

Official Website

https://www.jobs.sutherlandglobal.com/

Also Apply For

https://www.jobs.sutherlandglobal.com/

About Company

We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth.

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